Refund Policy
IPTV Prime
IPTV Prime
Welcome to IPTV Prime. This refund policy outlines the terms and conditions under which refunds are issued for services provided through our website, https://www.iptvprime.org/.
Eligibility for Refunds
At IPTV Prime, we are committed to customer satisfaction. Refunds may be issued under the following conditions:
- Service Issues: If you experience technical difficulties that cannot be resolved by our support team within a reasonable time.
- Payment Errors: In the event of duplicate payments or incorrect charges.
- Subscription Cancellation: Refunds may be issued for cancellations made within 24 hours of purchase, provided the service has not been extensively used.
Non-Refundable Cases
Refunds will not be issued under the following circumstances:
- If you change your mind after using the service.
- If the issue arises due to your device’s incompatibility or network issues beyond our control.
- For subscription periods that have been partially used.
How to Request a Refund
To request a refund, please follow these steps:
- Contact us via email at service.iptvprime.org@gmail.com.
- Provide your purchase details, including your name, email, transaction ID, and a brief description of the issue.
- Our support team will review your request and respond within 3-5 business days.
Refund Processing
Approved refunds will be processed within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase. Please note that additional time may be required for your bank or payment provider to reflect the refund.
Contact Us
If you have any questions or concerns about our refund policy, feel free to reach out to us at:
Email: service.iptvprime.org@gmail.com
Website: https://www.iptvprime.org/